Tuft & Needle Reviews

Tuftandneedle.com offers a range of mattresses and bedding products at various price points. The T&N Original mattress starts at $548.25, providing bounce-back support and breathability with T&N Adaptive® foam technology. The T&N Mint mattress, designed for cool comfort and pressure relief, starts at $845.75 and includes a washable cover. For those seeking advanced motion control and pressure relief, the T&N Mint Hybrid begins at $1,185.75, featuring a combination of T&N Adaptive® foam, Micro Diamond memory foam, and springs, all with an ultra-soft washable top cover. Bedding options such as the Percale Sheet Set and Linen Sheet Set are priced between $160-$200 and $240-$280, respectively, with occasional discounts available. The prices reflect Tuft & Needle's commitment to quality and customer satisfaction, backed by a 100-night sleep trial and 10-year limited warranty.

Tuftandneedle.com is celebrated for advancing sleep technology with products like the T&N Adaptive® foam mattress, which offers pressure relief and responsive support. The T&N Mint and T&N Mint Hybrid mattresses are popular for their cool comfort, motion control, and pressure relief, all wrapped in an ultra-soft washable top cover. In bedding, customer favorites include the Percale Quilt, Percale Sheet Set, and Linen Sheet Set, known for their quality and comfort. The brand is also recognized for its responsibly crafted products, ensuring that mattresses, bed frames, bedding, sheets, pillows, and dog beds are free from harmful chemicals. Additionally, Tuft & Needle offers a 100-night sleep trial, free shipping and returns, and a 10-year limited warranty, reflecting their commitment to customer satisfaction and wellness.

Tuftandneedle.com provides customers with a variety of payment options to facilitate a smooth transaction process. The website accepts major credit cards, including Visa, Mastercard, American Express, and Discover. Customers can also use PayPal for secure online payments. For those who prefer alternative payment methods, Shop Pay is available, offering an expedited checkout experience. Additionally, the site supports financing options, allowing customers to make purchases with the convenience of paying over time. This flexibility in payment methods ensures that customers can choose the option that best suits their needs while maintaining security and privacy in all transactions.

Tuft & Needle offers a 100-Night Sleep Trial for their products, allowing customers to return any items that are not a good fit within this period for a full refund. The trial begins on the date of delivery. If the product has been used, guidance is provided for donating it locally. For unused products still in their original packaging, a pre-paid shipping label or free pickup can be arranged. To initiate a return, a form must be filled out on their website. The return process varies based on whether the product has been opened or used and its size. For opened or used items, donation is encouraged, and a signed donation receipt must be provided for verification. For unopened items, return shipping or pickup is arranged at no cost. Refunds are issued back to the original form of payment once proof of donation or confirmation of return shipment or pickup is received, which may take 5-10 business days to process. The return policy allows for one return per household per year. As for the shipping policy, Tuft & Needle provides free standard shipping on all purchases, with the option for in-home setup plus old mattress haul away for a fee. Orders are delivered without the need for a signature and a shipping confirmation email with a tracking link is sent once an item ships. For specific delivery instructions, these can be submitted during the order process.